So, I was discussing this the other day on Facebook with some friends. Why do clients buy their
hair products at places like Winner's, Shopper's, etc instead of at the salon
where your stylist used it on you and recommends it? You may think that we push
things onto you in order to get a sale, when in fact that is not the case. You
may think the price is too much for the amount of product you get. The
difference between professional products and drugstore products is like apples
to oranges. Professional products are like a prescription for your hair. We
recommend them for your hairtype exactly. While we are cutting your hair, an
analysis is going on, we see your dandruff, oily/dry scalp, any abrasions,
ingrown hairs. We use product based on what we see and feel. Do you get that at
the drugstore when you pick up a $3.99 bottle of shampoo?? No.
Ok, let's talk about the size of bottles. They don't contain as much because each bottle is concentrated and you don't have to pour half the bottle into your hand to wash/condition your hair. Each bottle is manufactured with the same amount of ingredients, not in a huge vat in a factory where the quality goes down in order for productivity (stop watching "How It's Made" on Discovery Channel). You use less product, therefore getting your hair healthy again with better ingredients. Also, there aren't a whole lot of salts in professional products. Salts are used to make lather and as a preservative. The less salts, the better.
But what drives us stylists bonkers is when you buy your products at places like Winner's or any other retail outlet, other than a salon. There is a movement, albeit an underground movement, that sees retailers getting a hold of professional products illegally. This is called Diversion and it takes away from the salon. Stylists' bread & butter is products. We sell them to supplement our income. After paying chair rental, purchasing products and other costs, there's not a lot left over for us to live off. We have bills to pay, rent/mortgages, childcare to think of. When you buy at retail outlets, that takes away from us. Also, what is in those products you buy at those places?? They could be old, altered, so that they are not guaranteed if you use them & something happens to your hair. If you call the 800 number on the package, they will ask you where you purchased the item.
I worked in a busy salon where a client freely admitted to going to other retail outlets to buy her stuff. The cheaper price may also mean cheaper quality, thus wasting your hard-earned money on crap. This is just my 2 bits on this. So, next time you go to a salon and you are recommended a product, think of it as a prescription for your hair. Would you go to Winner's for blood pressure medication for cheaper?? I think not.
Ok, let's talk about the size of bottles. They don't contain as much because each bottle is concentrated and you don't have to pour half the bottle into your hand to wash/condition your hair. Each bottle is manufactured with the same amount of ingredients, not in a huge vat in a factory where the quality goes down in order for productivity (stop watching "How It's Made" on Discovery Channel). You use less product, therefore getting your hair healthy again with better ingredients. Also, there aren't a whole lot of salts in professional products. Salts are used to make lather and as a preservative. The less salts, the better.
But what drives us stylists bonkers is when you buy your products at places like Winner's or any other retail outlet, other than a salon. There is a movement, albeit an underground movement, that sees retailers getting a hold of professional products illegally. This is called Diversion and it takes away from the salon. Stylists' bread & butter is products. We sell them to supplement our income. After paying chair rental, purchasing products and other costs, there's not a lot left over for us to live off. We have bills to pay, rent/mortgages, childcare to think of. When you buy at retail outlets, that takes away from us. Also, what is in those products you buy at those places?? They could be old, altered, so that they are not guaranteed if you use them & something happens to your hair. If you call the 800 number on the package, they will ask you where you purchased the item.
I worked in a busy salon where a client freely admitted to going to other retail outlets to buy her stuff. The cheaper price may also mean cheaper quality, thus wasting your hard-earned money on crap. This is just my 2 bits on this. So, next time you go to a salon and you are recommended a product, think of it as a prescription for your hair. Would you go to Winner's for blood pressure medication for cheaper?? I think not.